Lowering the Flag: A Harm Reduction Approach to Patient Behavioral Alerts
Behavioral alerts (BAs, “FYI flags” at UCSF) are the predominant way employees communicate risk for violence or aggression across patient care encounters and settings. However, there is limited data to support their use as violence prevention tools, and they may cause patient harm through the promotion of biased care and denial of care resources. UCSF does not have a policy to guide the use or placement of FYI flags nor a program to actively approach clinicians and staff after patient behavioral incidents to provide support and education.