Improving Outpatient Laboratory Patient Flow
Submitted by Philip Rosenthal on January 16, 2014 - 12:57pm
Last revised by Web Producer on March 13, 2014 - 12:43pm.
Idea Status:
In the outpatient laboratory at Parnassus I have personally witnessed that at 7 AM there are numerous phlebotomists in the lab sitting around unable to draw labs because there is only 1 person available at that hour to do registrations. Many patients are fasting for labs and must register so they are in the Apex system to get their labs drawn. This is an inefficiency of the phlebotomists and is certainly not user friendly as there is a long line of patients waiting to get registered to get labs.