Public transportation is the best way to get around San Francisco and is what most of our patients use.  Although we have the UCSF shuttle service that could be used between locations, there are only 2 routes that stops at a BART station, and neither one goes to Parnassus or Mt. Zion.  Therefore, our patients have to rely on Muni, which unfortunately is very unreliable.  If we could provide shuttle service from the BART station to Parnassus and Mt. Zion locations, it would make it easier for patients to make it to the hospitals, thus help lower no shows and late shows for appointments, not to mention higher patient satisfaction.