UCSF Center for Healthcare Value - Caring Wisely 2.0

Crowd-sourcing innovative cost savings ideas from the front lines of care delivery systems

SFGH Invision issues

Idea Status: 

There are too many medical record numbers the same individuals.  Also the same medical record number may apply to individuals not belonging to that medical record number. I request files for my doctors and nurses and look up patient info for verification for reports or to request files and many times when I enter the number, more than one name appears. The other name/names are clearly not the patient I am requesting. Not only does this pose an issue with patient care, i.e. not getting correct info for a patient, but also poses a huge risk management issue concerning patient information confidentiality. There are also many multiple numbers for what are clearly the same patients. These numbers are not always consolidated into one number so there will be multiple numbers to request files which leads to incomplete information in any of the files.

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