UCSF Center for Healthcare Value - Caring Wisely 2.0

Crowd-sourcing innovative cost savings ideas from the front lines of care delivery systems

Streamline Social Services - UM Referral Process at SFGH

Idea Status: 

Patient FLow Issue at SFGH

 

Current State

Hospital to community health care facility transitions involve input from Social Services and Utilization Management staff.  The process is non-standard, non-reliable, inefficient and opaque to the providers who interface with the system.

 

Idea

Bring LEAN strategies to map the process to provide foundation for increased efficiencies in the referral process.

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