UCSF Center for Healthcare Value - Caring Wisely 2.0

Crowd-sourcing innovative cost savings ideas from the front lines of care delivery systems

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The UCSF Center for Healthcare Value (CHV) called for the best ideas to reduce inefficiencies and health care costs as Phase 1 of the Caring Wisely initiative. The top 10 ideas at each site were selected as "Hot Spots" for Phase 2, which will be a call for proposals from within the UCSF and SFGH communities to address the areas of interest identified from the winning ideas in Phase 1.

Ideas (172 total)

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Improving Outpatient Laboratory Patient Flow

Idea Status: 

In the outpatient laboratory at Parnassus I have personally witnessed that at 7 AM there are numerous phlebotomists in the lab sitting around unable to draw labs because there is only 1 person available at that hour to do registrations. Many patients are fasting for labs and must register so they are in the Apex system to get their labs drawn. This is an inefficiency of the phlebotomists and is certainly not user friendly as there is a long line of patients waiting to get registered to get labs.

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