UCSF Center for Healthcare Value - Caring Wisely 2.0

Crowd-sourcing innovative cost savings ideas from the front lines of care delivery systems

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The UCSF Center for Healthcare Value (CHV) called for the best ideas to reduce inefficiencies and health care costs as Phase 1 of the Caring Wisely initiative. The top 10 ideas at each site were selected as "Hot Spots" for Phase 2, which will be a call for proposals from within the UCSF and SFGH communities to address the areas of interest identified from the winning ideas in Phase 1.

Ideas (172 total)

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Consolidation Efficiencies & Economies of Scale (C.E.E.F)

Idea Status: 

I have serveral ideas that would take time to implement, but would yield valuable results from a cost savings perspective and a patient satisfaction/customer service perspective.

Now that the UCSF has one system (EPIC/APEX) and the current "Funds Flow" model is changing , I would consoliate the following units:

 

Empowering Smart Medications Choices

Idea Status: 

Create a laminated quick reference sheet/online reference sheet (e.g. available via agile MD) of commonly prescribed medications that have comparable efficacy in po/IV forms. For example, in the ER this could be po vs IV antibiotics, narcotics, antiemetics, electrolyte repleatment.

 

Keflex

costs $x  for IV dose (reference formulary)

po costs $y per dose

po has good bioavailability, concentrations similar to IV but onset is 4 hours rather than 30 minutes. 

Inhouse Maintenance

Idea Status: 

Having service contracts could make sense on the short term.  But looking at expenses invested in maintenance for medical equipment through service contracts, and looking at the market using inhouse services how much they are saving, enforces the idea of investing in hiring personnel, training them, and then getting rid of the contracts.  Though, this idea does need some other low cost logestics to assure its success.

Charge for late cancellations

Idea Status: 

In our clinic, there is no penalty to patients who do not show up for their appointments, and this costs our clinic in wasted clinician and staff time and energy.  Instituting a 24 hour cancellation policy with patients being responsible for a small sum of money in the event that they do not show up or cancel without adequate notice would encourage them to be responsible in communicating in advance when they will be unable to make a scheduled appointment.  Most private clinics keep a credit card on file for each patient just for this kind of situation.

Integration of Pediatric Specialty Services

Idea Status: 

For UCSF Benioff Children's Hospital - integrate surgical services (orthopedics, urology, surgery) into primary hospitalist (purple and orange) teams.  This will enable physicians whom are on the pediatric floors to serve as the primary teams, with the surgical services consulting. This change would allow for easier RN communication with physicians whom are more readily accessible than our busy surgeons.

Be Happy

Idea Status: 

When people are happy and poistive it creates a more enjoyable workplace enviroment. When people are happy it can spread to others who otherwise may not be feeling well. One idea is a having a workshop of comedy. Laughter can release endorphins in the brain and it is also good for the soul.

 

 

Reducing OR Waste

Idea Status: 

In the operating room, there are many supplies that are opened BEFORE the surgeon actually needs them.  This includes implants (patch materials, etc) and sutures.  The scrub nurses try to "stay ahead" but the could stll stay ahead if they would open things more "on demand" rather than in batches which results in tremendous waste.

Increased formulary medication educatio

Idea Status: 

Provide additional education to providers about formulary medications and non-formulary restrictions. Increased support of medical center upper management and publicization of formulary enforcement (via screen savers, posters, etc) could increase use of formulary medications and decrease medication cost. More publicized medical center support could enpower pharmacy to enforce the formulary. Also, increased use of automatic substituations for classes such as statins, ACEi and ARBs could also help.

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